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Speech Recognition Finds Its Voice

1/19/2018 07:00 AM Voice recognition technology seems to be taking over the world, but the concept still has a ways to go before it reaches full maturity. The world changed profoundly when our interaction with the digital universe shifted from keystrokes to voice commands: “Hey, Siri,” “Hello Alexa,” “OK, Google” all quickly unlock doors into information and services in ways we couldn’t have imagined just five years ago. Consumers have embr...
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Use IoT to Accelerate Digital Transformation

1/18/2018 02:00 PM The Internet of Things can drive change in an organization, providing data into a wide range of operational activities. But that change can require integrating that data into the systems used for key decisions. Experts have predicted that the world will have up to 50 billion connected devices by 2020. While much of the industry conversation has revolved around consumer applications, like the smart home, the Internet of Th...
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Big Data, Analytics, and Machine Learning: Changing Insurance

1/16/2018 03:00 PM The evolution of analytics and machine learning are shaping the industry's future, mitigating risk, improving business, and helping develop types of policies that individuals and businesses need, even before they know they do. Success, failure, and change in the insurance business have always been largely data-determined. But today is different. The proliferation of big data and the advent of advanced analytics and machin...
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AI Begins to Infiltrate the Enterprise

Enterprise adoption of AI is slow today, but experts expect it to increase very rapidly. So far, tech giants are leading the charge. Despite a flood of publicity and product announcements related to artificial intelligence, it seems that few enterprises have adopted the technology so far. Status Report: AI in the Enterprise Whit Andrews, vice president and distinguished analyst at Gartner , was able to put some hard numbers to the trend. "W...
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Closer Look: AI in the Enterprise

1/12/2018 11:00 AM Jim Connolly is a versatile and experienced technology journalist who has reported on IT trends for more than two decades. As Executive Managing Editor of InformationWeek, he oversees the day-to-day planning and editing on the site. Most recently he has been editor of UBM's ... View Full Bio We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site. Comment...
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As Cloud Market Swells, So Does Cloud Environment Complexity

As enterprises move beyond the phase of initial cloud adoption and into hybrid and multicloud environments, the complexity of managing all the moving parts begins to set in. The cloud market is booming and expected to grow to $53.3 billion by 2021. And while more companies integrate cloud solutions, businesses also are steadily increasing their workload share in the cloud. According to a recent survey from 451 Research , 60% of workloads wi...
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Guidelines for Using of Public APIs

1/10/2018 11:00 AM Developers planning to use public APIs in their software need to consider factors such as what the API provider plans to do with collected data. There are thousands of incredibly useful, publically available API’s that can be leveraged to enhance applications and systems. Many of these are free of charge to use. Developers at many companies are leveraging these to enhance visibility, add new functionality or integrate bus...
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CIOs' Evolving Role: Think Revenue and Strategy

It's no longer about just cutting costs. CIOs must figure out ways to monetize tech including data, and where newer systems like blockchain can fit strategically. In the last year, CIOs moved more directly into the role of big-picture strategists who worry every day, along with the CEO and board, over ways to generate revenue instead of primarily cutting costs. It’s a role expected to broaden in 2018 and beyond. Status Report: A New CIO Rol...
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Single Sign-On Vendors Shudder as AWS Enters the Market

The recent AWS announcement of single sign-on capabilities has the potential to shake up yet another tech sector. Normal companies use their annual user conference to unveil all the new exciting stuff they’re building and create some buzz (and fill their sales funnel) for the year ahead. Amazon Web Services (AWS) is no normal company, however, and, while its own user conference, re:Invent, is jam-packed with announcements, this company move...
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Is Diversity Part of Your Technology Strategy?

As we move into an age of artificial intelligence tech teams have to strive to eliminate bias in their AI apps. When innovations in intelligent automation elevated robotics from factory machines that work alongside people to smart machines that work with people, organizations began exploring the potential benefits from both an internal and external perspective. The introduction of Robotic Process Automation (RPA) and Artificial Intelligence...
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3 Ways the Subscription Economy Will Strengthen Cybersecurity

Subscription-based IT services aren't just about saving money; they can help secure your data. With Unilever’s acquisition of Dollar Shave Club, Blue Apron’s recent IPO and the explosive adoption of services like Amazon Prime and Netflix, it’s clear that the subscription economy is here to stay. The way customers acquire goods has changed. They are no longer investing in ownership, but customization of on-demand delivery and fresh experienc...
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To Build Software that is Easy to Use, Engage the Right Partners

Developing software that is intuitive and meets user needs calls for a close partnership between a vendor and a couple of key customers. You don’t have to look far to find software that is difficult to use, especially in healthcare; electronic health records (EHR) systems are the bane of many physicians’ existence. Mobile computing and app stores have shown us a different way. When we download the Uber application, for example, Uber doesn’t...
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AI Has a Foothold in Business, Now for the Next Steps

Everyone's talking about AI, but many companies have trouble getting their efforts off the ground. In a recent survey and brief, EY pinpoints the challenges and opportunities. AI is seeping into different industries, slowly remolding the global competitive landscape. However, most business leaders still don't know how machine intelligence will impact their businesses. EY recently published a brief , which focuses the current state of AI. We...
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How IT Can Improve Asset Management

The traditional approach to IT asset management is flawed and needs to be replaced with a strategy that factors in the reliance on cloud computing and SaaS. A recent Gartner survey of over 3,000 CIOs lists digital transformation, artificial intelligence (AI), security, and Internet of Things (IoT) as top priorities for CIOs going into 2018. CIOs also reported that increasingly they are seeing their roles change, to where they’re getting mor...
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Enterprises Cautiously Migrate Toward IaaS

On-premises, infrastructure-as-a-service will coexist for quite a while with large organizations moving more workloads to the public cloud, yet operating their own data centers for years to come. If the public cloud and in-house data centers are in a prize fight, the cloud seems to be gaining the advantage, but it's not going to be a knockout. At this point, most large enterprises are using public infrastructure as a service (IaaS) for at l...
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How to Maintain the Spirit of Open Source

As the popularity of open source grows, it's important to remember that with growth comes complexity and that being involved in open source comes with the mindset that collaboration makes the world a better place. When open source established itself as mission critical to the enterprise 15 years ago, it was a victory for the idea that an open developer community can create amazing technology with the right support. Today’s thriving communit...
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Is It Time for Your Organization to Invest in AI?

After decades of AI being viewed as a "future" concept it may be time for companies to invest real dollars for real applications. A recent Accenture survey found that 85% of business executives plan to invest heavily in AI-related technologies over the next three years. Most investments, according to the report, will be in major business processes, underpinning a company’s finance and accounting, marketing, procurement, and customer relatio...
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7 Skills Every IT Project Manager Needs

Project managers on the IT team don't need to be the all-knowing tech expert, but there are key tech skills that help them succeed. 1 of 9 In the world of project management (PM), universal traits such as communication, organization and negotiation skills are absolute requirements to be successful. However, if a PM focuses on the area of information technology, sometimes it takes a bit more to truly be great. Today, we'll cover seven skills...
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MBA 2.0 - The Power of Combinatorial Tech Innovation

True innovation often isn't about leveraging a single technology but making good use of multiple technologies in combination. To meet traditional business objectives in areas such as company performance, product expansion, and employee development, smart organizations are moving beyond the technologies and processes of the past, what I refer to as MBA 1.0, to a smarter way of thinking – MBA 2.0. This new business paradigm incorporates a com...
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Driving Cloud Innovation, While Managing Legacy

For companies to unlock cloud computing's true potential, business leaders need to adopt an agile approach, targeting innovation and business transformation. For many businesses, cloud solutions such as Software-as-a-Service  have significantly increased efficiency and lowered CAPEX costs. But companies truly seeking results from cloud technology often miss the big picture precisely because they’re too focused on lowering costs. Embracing c...
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Metric-Driven Cultures to Drive Product Development

These days, enterprises have to track new metrics such as engagement, revenue per user, and the overall customer journey, which involve blending a complex web of data streams into a comprehensive marketing and sales funnel. Data driven is more than just a buzzword. Nearly every company today wants to reposition their resources so they can capture and analyze information on nearly every aspect of their business. The concept is so popular tha...
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No Luck Recruiting AI Talent? You're not Doing it Right

Unless you can compete on salary with the likes Google and Facebook, fill out your artificial intelligence and machine learning teams using alternative approaches. Recent headlines like “ Artificial intelligence sector needs more brain power ” frantically suggest a dearth of qualified talent for the exploding artificial intelligence and machine learning jobs sector. In fact, research shows  there are fewer than 10,000 individuals  globally ...
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Tech Adoption: Think Value, not Resistance

Sometimes we get so enthralled with shiny new tech tools that we forget the basic fact they need to bring business value. Reflecting on many of the technology-related articles that I've read lately, I think "resistance" should be considered for Word of the Year honors. There are repeated references to resistance, often regarding IT "resisting" cloud strategies, business manager "resistance" to analytics and data-driven decision making , ope...
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2017 Year in Review - Exponential Automation

Automation in the corporate world isn't on the way, it's here. Now, do it right. In many ways, 2017 could be viewed as the inflection point for IT and workplace automation. The acceleration of Robotic Process Automation (RPA) implementations and the proliferation of machine learning (ML) algorithms into a myriad of services, combined with the maturation of Internet of Things (IoT) systems, as well as substantial advancements in virtual agen...
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Kick the IT-Business, Love-Hate Bond up a Notch

As businesses wrestle with the challenges that come with new technologies and concepts such as transformation it's more important than ever that IT and business leaders work as partners. Like in any good relationship, there's no magic bullet to fostering healthy alignment between IT and the supported business units: You have to build trust, provide transparency, and, above all, keep the lines of communication open. Status Report: The Evolvi...
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Agile Transformation: Get Started, by Stopping

Start an Agile initiative by carefully taking stock of the organization's goals, challenges, and capabilities. Doesn’t transformation, by definition, require forward movement? How can we get to the "end point" if we start by stopping? Many organizations throw out the transformation edict as a major initiative, implement waves of Agile training and wait expectantly for the benefits. Often, the benefits never come. No one was on the same page...
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Five Emerging Requirements Impacting Hybrid Cloud Strategies

As companies turn to the hybrid cloud to future-proof business and innovate faster, there are some emerging needs that they should address. Customers’ hybrid cloud expectations have evolved from just connecting environments. They are requiring a new level of flexibility and agility to develop and deploy anywhere, renew applications, and enable new applications with services, whether in a public cloud or on-prem.  Here are five new requireme...
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IT Versus the Organization

There are significant gaps in how IT professionals and business leaders view issues such as aligning tech with business goals. Experts share some thoughts on how to close the gaps. A recent study reveals that IT chiefs and business leaders often have conflicting goals on key technology issues. According to the 2018 SIM IT Trends Study , organization and IT leaders both agree that security/cybersecurity and privacy are today's top IT managem...
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A Check-Up for Artificial Intelligence in the Enterprise

As organizations get ready to invest (or further invest) in AI, some recent research efforts offer insight into what the status quo is around AI in the enterprise and the barriers that could impede adoption. According to a recent Teradata study, 80% of IT and business decision-makers have already implemented some form of artificial intelligence (AI) in their business. The study also found that companies have a desire to increase AI spending...
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9 AI Benefits Enterprises Are Experiencing Today

12/6/2017 09:30 AM RELATED EVENTS RELATED CONTENT The early adopters of artificial intelligence say that it is having a positive effect on their products and processes - as well as their workforces. 1 of 10 Most analysts and business executives believe that in the very near future artificial intelligence (AI) will offer huge advantages to the organizations that successfully adopt this emerging technology. As a result, enterprises are making...
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